So I'm working last night, and a customer comes in to buy a cup of coffee.
This happens a countless number of times during the day, it's no big surprise at all.
The man pours himself a cup of our house blend, which I always make sure is fresh every 30 minutes just like our promise. However, he then notices that we have a shock wave cappuccino dispenser in our cappuccino machine and decides that he wants that. So he pours his full cup of speedway house blend coffee back into the pot that he poured it from.
I am in shock. I know I cannot sell anything else from that pot, but should I really say anything to the guy? I don't want to make him feel bad so I end up not saying anything about it. After he leaves I promptly switch out both pots of house blend with new clean pots just to be safe as I could not remember which pot he dumped back into.
This was the most interesting encounter of the night, and believe me when I say this was a night that could probably have several posts on its own.
Next shift is Friday night.
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